Can't pick up?
No call gets lost.
You're up on a roof, at a customer's, hands full. The phone rings out, and the person calling dials your competitor instead. From now on, every missed call gets a message straight away, and a call back right after. You just carry on working.
If that sounds like you, we can help.
Every missed call gets a message straight away, and a call back right after.
Three steps. None of them yours.
A call comes in, you don't pick up
You're busy, or already on another line. The call comes over to our side on its own, thanks to the forwarding we set up with you once, at the start.
The caller gets a message straight away
Within a second, a message lands on their phone, in your name: “Thanks for your call, we'll ring you back very shortly.” They know they've been heard, so they don't call elsewhere.
We ring them back and write it all down
We take down what they need, book the appointment if there is one, and it all goes into a diary you share with us. You take over whenever you want.
What actually changes.
Real things, not promises.
For a roofer working his sites alone
You spend your days on roofs, phone in your pocket. Over a week, five or six calls ring out: repair jobs, quote requests, a customer in a hurry after a leak. Before, those calls vanished without a trace. Now each one gets an immediate message in your name, then a call back that takes down the request and books the appointment. In the evening you open your diary: it's all there. Saving a single one of those jobs pays for the service several times over.
Clear, no surprises.
- An immediate message to the caller, in your name, in your style
- A real person calling back right after: request taken, appointment booked
- A shared diary, up to date, open to you whenever you want
- You keep your line and your number, nothing to install
- No commitment
What people ask us most.
Do you actually pick up the phone for me?
No, and we'd rather say so plainly: we're not your switchboard. When someone calls, they first get a written message, not a voice. The call back from a real person comes right after. If you want someone who genuinely picks up on the first ring, that exists: it's our live answering service, a separate offer, further up the range. Mention it at the check-up.
Do I have to change my number?
No. Your customers keep calling the number they already know. We simply set up with you the forwarding of unanswered calls to the number we give you. It's a one-time thing, free with your phone provider, and you can undo it whenever you like.
Who calls my customers back?
A real person, in your company's name, following your instructions: what to ask, your time slots, your areas, your rules. We settle all that together at the start, and you adjust it whenever you want.
What if I want to take it back?
You stay in charge. The diary is shared: you see everything, you approve, you adjust. The moment you'd rather call back yourself, you do, no fuss.
And if I stop?
You're free to leave at any time, no commitment and no penalty. You switch off the call forwarding, and everything goes back to how it was.
Shall we look at it together?
Fifteen minutes on the phone to see whether it's any use to you. Free, no commitment, no jargon.
Book 15 minutes →